Branded Manager Experience
Invite your customers to a personalized and Branded Manager Experience, where they can easily keep track of the assets they've rented or bought and get telematics insights.
Branded Manager Experience is a digital experience designed exclusively for rental companies and their customers. This solution enhances operational efficiency while simplifying the rental process, improving asset management, and delivering a superior customer experience.
By integrating advanced technology with user-friendly features, Branded Manager Experience enables rentee businesses to manage their operations more efficiently and provides customers with unprecedented access to equipment data and services.
Why use the Branded Manager Experience?
- Invite your customers to their own branded digital experience, where they can easily keep track of the assets they've bought, rented and get insights and capabilities.
- Using the App SDK, Analytics, data feeds and integrations can be customized to give a differentiated experience similar to Machine Level Differentiation.
- Easily enable digital self-service for your customers and provide branded apps with exclusive functionality for your customers.
Branded Manager Experience with Comprehensive Asset Management
- Branded Manager Experience: Enables rental companies to invite their end customers to a branded portal specifically designed for them. Within this portal, customers can view and manage the assets they have rented.
- Professional Telematics Experience: Branded Manager Experience enables a professional and actionable telematics experience for end customers, providing them with detailed insights into the performance and usage of their rented equipment.
- Seamless Integration with ERP Systems: By leveraging ERP data, rental companies can automate how customers access and view their assets in alignment with their rental contracts. This integration ensures that the asset data presented is accurate and relevant to the specific customer.
- Workflow automation: By combining ERP and telematics data within IrisX, it becomes possible to automate actions reliably and scale workflows that support key business drivers. This data integration allows for a more dynamic and responsive management of rental operations.
- Multiple Portal Management: Customers can manage multiple portals simultaneously, enhancing flexibility and accessibility. This feature is particularly useful for customers handling various projects or requiring different configurations.
- Digital Self-Service and Custom Apps: Enable digital self-service options, allowing customers to manage their rentals independently. Rental companies can also provide branded apps with exclusive functionality, enhancing the customer experience.
- True Single Sign-On (SSO) Support: Ensures a seamless and secure login experience across various platforms and services, simplifying access management without compromising security.
Foundation & Enablement
Customer & Asset Mapping
- Option 1: Manual mapping
- It is possible to create the Customer & Asset Mapping manually.
- This requires the rental company to manually select the customer for each asset in the Trackunit Manager UI.
- Option 2: Automated mapping via ERP Connectors
- By using ERP Integrations, the Customer & Asset Mapping is initiated and maintained automatically.
- Example: By synchronizing data from the Insphire Rental ERP system to IrisX, it is possible to create the mapping automatically. This has many advantages in regards to data governance and can provide additional data points.
Updated about 23 hours ago