Provision Customer Portal Access

Provision Customer Portal access for a provided user. Will return an access request ID to keep track of the provisioning process.

This guide explains how to provision customer portal access for your customers using Single Sign-On (SSO).

Overview

After creating a customer and assigning assets to them, you can provision access to the customer portal. This portal provides customers with visibility into all their assigned assets.

Prerequisites

  • An SSO connection must be configured in advance
  • Contact your Trackunit representative for SSO setup instructions
  • This API is only available for IrisX customers

Process Flow

  1. Create a customer and assign assets to them
  2. When a customer user needs access to their telematics data, call this API to provision their access
  3. The API will return a URL - redirect the user's browser to this URL
  4. If additional setup is required, a waiting screen will be displayed to the user
  5. The user will be authenticated using the preconfigured SSO connection
  6. Upon successful authentication, the user will see a branded version of Trackunit Manager with their assets

Provisioning process

The API endpoint is idempotent, so may be called each time a user logs in. This also ensures that any changes in user details will be synchronized.

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Subscription Requirement

This API is exclusively available for IrisX customers. Learn more about the IrisX subscription.

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Beta API

This API is currently in beta testing and may be subject to changes.

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